Once in a while we have customers say goodbye. Fortunately we have not lost a customer due to a poor job we've done. Recently, one of our customers (a bank) was acquired by another bank with a different ELT provider. We worked closely with our customer and the competitor to make sure the transition went smoothly, as we always do. Two folks from the bank sent us some very nice notes:
I wanted to take this time to tell you what a pleasure it’s been to work with you and your team there at DDI. You have always been so helpful in everything we needed.
I hope you have a great summer and I wish you and the company much success in the future.
Thanks so much.
Our customers are great!
Image above is Adios by Philbert.